Singapore private institute

TRANSFER AND WITHDRAWAL POLICY

The School allows students to withdraw from a course in accordance with its refund policy.
The School allows students to transfer from a course X to another course Y within the School. 
A transfer refers to the situation in which the student changes the course or period of study (from full-time to part-time) but remains a student of the PEI. A withdrawal refers to the situation in which the student discontinues all courses with the PEI. A change to another private education institution is regarded as withdrawal from NATC.
If the student is below 18 years of age, the parent or guardian’s approval for the transfer / withdrawal will be required.
For withdrawals, the School ensures to complete the process (including assessing and replying to student’s request, refund made) within 7 working days.
For transfers, the School ensures to assess and reply to the student’s transfer request within 7 working days and to complete the transfer process within 4 weeks.



TRANSFER AND WITHDRAWAL PROCEDURE



A. The School’s procedure for managing students who withdraw without informing the School through any written request (signed hardcopy form or the student’s email request)
  • The School will treat this as an absence-for-an-extended-period case

B. The School’s procedure for transfer to another course within the School is as follows:
  • Students who would like to transfer to another course within the School will apply for a transfer using the Student Request Form.
  • Upon receiving the form, a SSS representative will meet with the student to do the following: – Check that the student satisfies the Entry Requirements/Pre-Requisite of the requested course
  • Discuss with student the reasons for him/her wanting to transfer, and for international students, explain the potential implications on his/her student pass, etc.
  • Inform the student that he/she can be charged for all units consumed.
  • Local students will be notified of the outcome within 7 working days from the receipt of the transfer request. 
  • Admin Manager working with the Head of SSS and Treasurer, attends to or oversees the various transfer matters including
  • Issuance of a Letter of Transfer to the student effecting the transfer
  • Terminating the existing contract
  • Signing of the new contract
  • Calculate unused fee for course A to be discounted from course fee for course B (if applicable)
  • Refund fees for course A (if applicable)
  • Calculate any additional fee payable (if the new course is more expensive than the existing one)


All refunds for withdrawal (where applicable) will be made to the student within 7 working days.

private education institution