WSQ Retail courses at level 4 are for individuals or company leaders who wish to progress within the Retail sector and hone their skills so as to excel in their roles. These courses seek to equip participants with the skills and knowledge to navigate the changes in the retail landscape and at the same time, be empowered to develop and sustain high performing customer-centric businesses
- GCE OLevels, and
- Attained minimally 3 years of work experience in Retail or Service Industry.Students are required to submit supporting documents at the point of registration.
List of related courses for WSQ Diploma In Retail (Retail Operations)
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Why Choose NATC
We provide the perfect service for you
WSQ Approved ATO
NATC Institute is a WSQ Approved Training Organization (ATO) and is registered with the Committee for Private Education
Dedicated and Qualified
We have a team of dedicated and qualified trainers offer supportive and personalised teaching for our students.
Classes are conducted online and you can study in the comfort of your home
Course Fee Table
The below table represents details of the course fees
|#||Course Title / Course Reference Number||Course Abbreviations||Funding Validity Period||Course Duration||Total Gross [Exclude. GST]||WSS/MCES 40 years & above [Incl.GST]||Sc/PR 21- 39 years old [Incl.GST]|
|1||Adapt To Change (Synchronous E-Learning)
|ATC (L4)||15 Apr 2020 to 30 Jul 2021||2 Hours
|2||Productivity Improvement (Synchronous E-Learning)
|PI (L4)||15 Apr 2020 to 30 Jul 2021||2 Hours
|3||Retailing And The Economy (Synchronous E-Learning)
|RATE (L4)||17 Apr 2020 to 14 Sep 2021||3 Hours
|4||Customer Experience Innovation (Synchronous E-Learning)
|CEI (L4)||15 Apr 2020 to 27 Nov 2021||3 Hours
|5||Sales Target Management (Synchronous E-Learning)
|STM (L4)||15 Apr 2020 to 14 Jan 2022||3 Hours
|6||Workplace Communication (Synchronous E-learning)
|WPC (L4)||17 Apr 2020 to 12 Jan 2022||2 Hours
|7||Customer Loyalty and Retention Strategy Formulation (Synchronous and Asynchronous E-Learning)
|CL (L4)||24 May 2020 to 23 May 2022||3 Hours
|8||Emerging Technology (Synchronous and Asynchronous E-Learning)
|ET (L5)||14 Sep 2020 to 09 Aug 2022||3 Hours
|Total Fee Payable ($)||21 Days||$6,070.00||$649.49||$3,766.40|
What our students are saying
My learning journey with NATC Institute
I am indeed a lifelong learner.
I came across NATC from a friend who told me about this Institute.
That was my start of a learning journey.
I tried out a module of Adapt to Change at level 1 and I felt I enjoyed it so much.
Such a joy of learning took me to try another and then another one more module.
I finally realised that I have taken from level 1 to level 3 and then to level 4 and now almost completing my level 5 in Retail Operations.
It’s amazing how a -60 odd year old lady could enjoy learning continuously?
That’s because of good, patient and caring Trainers.
My learning journey was made pleasurable.
I kept learning and now a much much more confident person.
Started learning on a face to face mode in class to learning effectively on how to use technological advancement to learn online through zoom was no small feat.
I went through so much adjustments and embraced this technology.
My thanks to NATC for guiding me one step at a time but all steps of the way.
I will become an effective mouthpiece to tell others about my learning achievements. Never thought I could come this far.
Thanks to NATC and the great Teaching Team.
My learning journey with NATC Institute
I want to share the joy and pleasure I experience as a student of NATC. One of my seniors took me to this Institute. I started to grope in the dark. But something inside me says I must become a success story for my children, my family, and my friends.
I subscribed to a level 1 module called Apply Emotional competence to manage self. This module made me realize the person in me and how I can relate to others. This interested me so much and I started going for more modules.
I feel rich with knowledge and this spurred me on to sign up for higher learning. How time flies! I’ve now a proud achiever of at least 8 Diplomas. I’m so pleasantly surprised I have the capacity and capability to be what I am today.
Now my confidence to run my business after all these studies is much stronger and deeper.
I told many of my friends about the joy of learning and have been instrumental in leading many people to NATC to discover their self-worth.
Come to NATC if you want a great learning environment, patient and caring Trainers and a friendly set of administrators to make your learning experience one of the BEST you can have.
I’ve made it! You too can achieve it.
Thank you NATC for molding me to be a living testimony.
My experience with NATC Institute
When I first stepped into the NATC INSTITUTE before the COVID-19 circuit breaker doing the face-to-face study, my first feeling was that they have a very good system for registration and friendly staff at the reception. The staffs are very helpful and knowledgeable answering all questions when asked.
my first module with them was Adapt to Change, which is at level 4 and the trainer was fantastic. He is very patient and creates many opportunities for all the trainees to have interaction and learn from one another. Especially for the present day, it is critical to identify the global trends and changes impacting the workplace. This module will also help trainees to adapt to the many changes so as to achieve sustained employability in the new knowledge economy. NATC has a number of rooms both big and small.
Unfortunately due to Covid-19, circuit breaker lockdown, all of us have to study through zoom. Again NATC is among the first to have this Zoom Technology introduced. It was the foresight of the Principal to have taught us how to use the Zoom before we actually did it. They have simplified the logging in for the zoom lesson and had staff to stand by to support those who are rather weak in the use of zoom.
This is also the first time that I am using Zoom to study but after the support from the staff, I became more familiar to do Zoom. After this module, I proceeded to continue taking the other 6 modules and now very familiar with using the zoom to learn.
I would like to thank the NATC Institute for letting me learn through using this wonderful technology and look forward to continuing my lifelong learning courses with them.