| # | Agent Code of Conduct |
|---|---|
| 1 | Representative must at all times conduct himself / herself with integrity and in a manner that will reflect positively on the image and reputation of NATC Institute as reliable providers of quality education and training. |
| 2 | Representative shall at all times carry out the services in a professional, responsible and ethical manner and should not do anything that might disparage or prejudice NATC Institute’s interest, reputation and/or goodwill. |
| 3 | Representative shall not contravene or in any way act in contravention to any provision or expectation stated in their Agreement with NATC Institute. |
| 4 | Representative shall not be engaged in any unethical practice and shall not make or allow to be made any misrepresentations or false or misleading statements nor make any claims, warranties, representations or statements which may be false, untrue, ambiguous, misleading, inaccurate or fraudulent. |
| 5 | Representative shall at all times ensure compliance with all applicable laws, regulations, orders and any other legal requirements in the Territory with regard to the performance of the Services and the marketing and/or promotion of NATC Institute and/or the sale of the Programmes. |
| 6 | Representative shall at all times ensure that he/she is aware of all relevant Singapore laws and regulations and rules or guidelines of any Singapore government agency and shall ensure that he/she does not in any way breach or do anything that goes against these laws and regulations and/or rules. |
| 7 | Representative shall promote himself/herself and NATC Institute fairly and provide honest, accurate and complete information about himself/herself and the School. |
| 8 | Representative must apply principles of fair trading when recruiting students and must not engage in high-pressure sales, “bait and switch” advertising or similar unfair practices. |
| 9 | Representative shall ensure that he/she is not negligent, careless or incompetent such that he/she compromises the integrity of NATC Institute and/or Singapore’s reputation. |
| 10 | Representative must not collect any money from the students under any circumstances. All payments by the students are to be made to NATC Institute directly. |
| 11 | Representative shall follow NATC Institute’s prescribed procedure to clarify any doubt. |
| 12 | Representative must comply fully with working guidelines. |
NATC INSTITUTE PTE. LTD.
Reg no.: 201113270M
ERF validity period:
05/10/2024 - 04/10/2028
+65 6440 3764
+65 6475 9100
enquiry@natcinstitute.edu.sg
2 Kampong Kapor Road, Singapore 208674
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