INTRODUCTION
At the end of the Workplace Communications course, participants will be equipped with knowledge and skills to communicate organisational policies and procedures, identify and use the appropriate communication channel, identify analyse gaps in the communication and its barriers, encourage effective communication and evaluate the effectiveness of the communication channels to improve communication for overall good experience.
PROGAMME DURATION
18 hours – Assessment hours: 2 Training hours: 16
Competency Standard Code: RET-COM-3002-1.1
MODE OF DELIVERY
SYNCHRONOUS E - LEARNING: 14 Guided Learning Hours (GLH) consisting of lectures, interactive activities, role plays, e-learning activities, group discussions and assessments/tests
ASSESSMENT MODES
Written Assessment, Case Studies and Role Play Activities
ENTRY REQUIREMENTS
- Basic requirement is Atleaset 1 GCE ‘O’ Level Pass
COURSE OUTLINE & PROGRAMME STRUCTURE
Full course outline is available upon request.
ATTENDANCE CRITERIA
Student must achieve atleast 75% in attendance
AVERAGE TEACHER TO STUDENT RATIO
1 : 20
PROGRAMME INTAKE
MONTHLY – Please consult any Student Support Services representative for more information
COURSE FEES (Singapore Dollars)**
S$ 650.00 (Full Course Fee Without GST)
Note: All Singaporeans aged 25 and above can use their $500 Skillsfuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the Skillsfuture website (http://www.skillsfuture.sg/credit/) to choose from the courses available on the Skillsfuture Credit Course directory.
MODES OF PAYMENT
Cash, Cheque, Skillsfuture Credit, Bank Transfer (FAST Mode) or Post-Secondary Education Account (PSEA)
